Product Design
Product Strategy
Design Systems
Mobile App Design
Flagger Force coordinates 1,000+ active work zones and 2000 field employees daily. To support this scale, they needed to transition from analog workflows to a modern digital ecosystem.
I partnered with Flagger Force to design a suite of interconnected products—streamlining operations from the back office to the in-field operations.
Since 2002, Flagger Force has manually processed every traffic control order placed by their clients. This process has become unsustainable as the business has expanded into new regions of the country.
Flagger Force partnered with Armor to create an online platform that would allow their clients to place and manage orders themselves.
Designing the Client Portal had several challenges, including no research budget, a client leadership change mid-project, and translating an historically analog process into a modern workflow.
As the product matured, ad-hoc design patterns began slowing down development velocity and creating UI debt.
I implemented an Atomic Design system to modularize the interface. I audited existing features and standardized them into a scalable library of tokens and components, enabling rapid iteration.
The system bridged the gap between design and code, ensuring visual consistency and allowing the team to ship polished features faster.
Flagger Force manages thousands of distributed assets, from machinery to field personnel, but lacked a centralized tool to visualize them.
With minimal stakeholder direction, I led this initiative from vision to execution, designing a map dashboard to track resources in real-time.
The challenge was designing a search capable of parsing thousands of data points while remaining legible. I utilized a categorized autocomplete feature that parses the user's input against multiple data types, grouping results into clear buckets so users can differentiate between asset types quickly.
Field workers are required to use an app to document timesheets ensuring accurate time-tracking and payroll. The legacy app was prone to user error, causing the business to lose money.
I delievered detailed specs and QA, enabling the engineering team to rebuild the app’s front-end without stalling development.
This redesigned flow has helped thousands of field workers submit timesheets, significantly improving data accuracy and client billing.
